The ICT Officer will ensure the smooth, secure, and efficient operation of all TISA’s Information and Communication Technology (ICT) infrastructure, systems, and hardware. This role serves as the technical lead for internal systems and the primary administrator for TISA’s website and digital outreach platforms, bridging the gap between technical stability and creative visibility. In addition, the ICT Officer will contribute to the organization’s digital projects by supporting website and app development, coding (front-end and back-end), and podcast production. Key responsibilities include maintaining network performance, updating software, managing ICT assets, assisting with data backups, and ensuring data is handled securely in line with TISA policies and the Data Protection Act. 

This role aims to strengthen TISA’s communications functions by assisting with communications work, digital content creation, podcast production, social media engagement, and visual storytelling across all programs, including, but not limited to, the Okoa Uchumi campaign.  TISA supports various programmatic pillars; communications is a key cross-cutting area that supports all program teams in achieving their advocacy, documentation, and community engagement goals.  The assistant will contribute to amplifying citizen voices, simplifying complex policy issues, producing podcasts and multimedia/written content, and enhancing public engagement with TISA’s work.